Showing all 13 results

Business Relationship Management

R6,320.00R14,995.00

The Business Relationship Management training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.

Please note the examination fee is included in the course pricing. However, should you not do your exam at Pink Elephant’s offices and select the remote online examination option instead, an additional fee required for the examination proctor.

COBIT®2019 Design & Implementation

R5,445.00R12,345.00

COBIT 2019 is a framework for the governance and management of enterprise information and technology (I&T) that supports enterprise goal achievement. This three-day course is intended for more experienced COBIT users who are interested in more advanced use of the framework (i.e., designing governance systems and running governance improvement programs). This course is structured around the COBIT 2019 Design Guide and the COBIT 2019 Implementation Guide.

COBIT®2019 Fast Track

R8,910.00R18,890.00

This course is a combination of the COBIT 2019 Foundation Course and Design & Implementation Course.

Foundation Description:

Over the years, best-practice frameworks have been developed and promoted to assist in the process of understanding, designing and implementing enterprise governance of IT (EGIT). COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science but also operationalizing these insights as practice.

From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance.

Design & Implementation Description:

COBIT 2019 is a framework for the governance and management of enterprise information and technology (I&T) that supports enterprise goal achievement. This three-day course is intended for more experienced COBIT users who are interested in more advanced use of the framework (i.e., designing governance systems and running governance improvement programs). This course is structured around the COBIT 2019 Design Guide and the COBIT 2019 Implementation Guide.

COBIT®2019 Foundation

R3,450.00R7,350.00

Over the years, best-practice frameworks have been developed and promoted to assist in the process of understanding, designing and implementing enterprise governance of IT (EGIT). COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice.

Learners will dive into the heart and structure of the COBIT framework, including:

  • New framework introduction
  • Key concepts and terminology
  • Governance and Framework Principles
  • Governance system and components
  • Governance and management objectives
  • Performance management
  • Designing a tailored governance system

From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance.

DevOps Essentials™

R3,100.00R7,865.00

The course has been designed to test and validate the knowledge and core understanding of DevOps business drivers, terminology, practices and principles.

The unique and comprehensive “Full Stack” approach to DevOps highlights the critical success factors that include a people and culture layer, a processes and practices layer and a technology and automation layer.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on info.africa@pinkelephant.co.za

DevOps Leadership™

R3,900.00

DevOps Leadership certification is governed by Professional Designations and follows on from the DevOps Essentials™ certification.

The certification has been designed to emphasize the people and culture aspect of the DevOps environment and how to create, lead and maintain a cross-functional culture of collaboration.

It supports the view that to enact change, you must lead a DevOps transformation and not just practice DevOps

ISO/IEC 20000 IT Service Management Foundation

R2,585.00R3,900.00

The ISO/IEC 20000 course is part of the Foundations for Professionals program.

There are several different ISO/IEC 20000 qualification schemes for individuals in existence.

Our qualifications are accredited by PeopleCert

ISO/IEC 27001 Foundation

R6,405.00

This 2-day course is designed that candidates have sufficient knowledge of the contents and high-level requirements of the ISO/IEC 27001 standard and understand the foundation level how the standard operates in a typical organisation.

This is delivered on an on-demand basis and requires a minimum of 6 delegates to run.

IT Asset Management Essentials (AME)

R1,995.00R8,395.00

This 3-day certification course provides comprehensive knowledge on all the key elements needed for strong IT asset management. Students will learn the essential concepts necessary for the effective acquisition and life cycle management of hardware, software, and mobile assets.

Today’s increasingly complex business landscape can be a challenge for organisations to manage all their IT hardware and software assets. As IT departments are looking to operate at peak efficiency while minimising waste and ensuring they remain in compliance, there is a need to understand the full picture of an IT Asset Management (ITAM) program.

Lean IT Foundation

R3,120.00R5,990.00

Lean IT Foundation: Using Lean Principles for Continual Service Improvement.

Based on the core principles of Lean, this course will help IT departments become customer and value-oriented, removing waste, inflexibility and variability. Lean IT departments and organisations benefit from increased customer value, eliminated waste, continual improvement and maintain value with less effort.

Lean IT is the next frontier in terms of the extension of Lean manufacturing and Lean services principles and applies Lean principles to the development and management of information technology (IT) products and services.

Lean IT’s core concern is the elimination of waste, where waste is unnecessary work that adds no value to a product or service, but still adds time and effort. Its goal is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people.

Lean is a way of thinking and behaving. It revolves around the following key concepts:

    • Improving customer value
    • Continual improvement in small steps
    • Decreasing peaks and troughs in production
    • Reducing waste
    • Involving everybody
    • Developing people
    • Focusing on long-term goals

Lean IT focuses on improving IT people, IT processes and information technology to deliver more value to its customers. Lean IT has identified an abundance of waste across most business service “production lines”, including legacy infrastructure and fractured processes.

Service Catalogue Specialist (SCS)

R1,995.00R7,865.00

The service catalogue plays a crucial role in IT service delivery because it serves as the access point to all products and services offered by IT or other departments. An effective service catalogue is a must-have business tool that can help build and nurture a positive relationship between the business units and IT. Another major benefit to building a comprehensive service catalogue is a reduction in costs. As products and services are examined and clearly defined to meet the business’ needs, this often leads to redesigning processes and restructuring resources that result in the standardisation of supply and better operational control.

The savvy IT professional understands that a well-designed and efficiently implemented service catalogue can dramatically impact the business-IT relationship by building trust in the capabilities of IT to deliver the right products and services that the business needs in a timely manner at a reasonable cost. The service catalogue can also provide a foundation for planning and decision making, improved communication, and as a means for measuring performance.

Pink Elephant’s Service Catalogue Specialist certification course takes you beyond ITIL®’s theoretical guidance to provide a deeper, more specialised, and practical understanding of the service catalogue. Learn what is needed to define, create, implement, and manage the ongoing processes to realise the full potential of the service catalogue!

The knowledge and skills this certification supplies can enable you to be a valuable resource to any IT organisation.

Service Integration and Management (SIAM™)

R3,945.00R4,995.00

Service integration and management (SIAM™) is a set of management practices used in multi-service provider environments. SIAM™ helps customers to get the outcome they need and helps service providers deliver great service.

The SIAM™ 2 day Foundation course will give you the knowledge you need to work effectively in a SIAM™ environment, whether you are buying services, delivering services, or in a service integration role. You’ll learn about structures, challenges, the history of SIAM and more.

You will also gain a general understanding of SIAM™structures and roadmap, roles and responsibilities, SIAM™ practices and processes and the challenges and risks that organisations face.

Software Asset Management Essentials (SAM)

R17,200.00

This 3-day course covers the Software Asset Management (SAM) processes as described in the SAM module within the IT Infrastructure Library (ITIL). The qualification also covers the interdependencies between IT Service Management principles and SAM.