Showing all 9 results

Business Relationship Management Professional (BRM)


This course prepares you for the exam leading to the Business Relationship Management Professional Certification.

The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.

Please note the examination fee is included in the course pricing. However, should you not do your exam at Pink Elephant’s offices and select the remote online examination option instead, an additional fee of R380 is required for the examination proctor.

COBIT®2019 Foundation


Over the years, best-practice frameworks have been developed and promoted to assist in the process of understanding, designing and implementing enterprise governance of IT (EGIT). COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice.

Learners will dive into the heart and structure of the COBIT framework, including:

  • New framework introduction
  • Key concepts and terminology
  • Governance and Framework Principles
  • Governance system and components
  • Governance and management objectives
  • Performance management
  • Designing a tailored governance system

From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance.

DevOps Essentials™


The course has been designed to test and validate the knowledge and core understanding of DevOps business drivers, terminology, practices and principles.

The unique and comprehensive “Full Stack” approach to DevOps highlights the critical success factors that include a people and culture layer, a processes and practices layer and a technology and automation layer.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on

DevOps Leadership™

DevOps Leadership certification is governed by Professional Designations and follows on from the DevOps Essentials™ certification.

The certification has been designed to emphasize the people and culture aspect of the DevOps environment and how to create, lead and maintain a cross-functional culture of collaboration.

It supports the view that to enact change, you must lead a DevOps transformation and not just practice DevOps

Integrated Service Management Essentials


This 3 day  Integrated Service Management  Essentials course provides the powerful understanding needed for how to bring together the management practices of ITIL®, Lean, Agile, DevOps and Organizational Change Management. The integration and connectivity of these best practice frameworks and methodologies work together to optimize customer value, accelerate positive trends, remove waste and lower costs.

Validate your skills and knowledge on how these best practice frameworks work together to optimize customer value, accelerate speed to market, remove waste and lower costs.

Please note that from 1 November 2019, exams for this course may only be done through Pink Elephant if you have completed this course with Pink Elephant. For any queries about this, please contact our Sales Team on

ISO/IEC 20000 IT Service Management Foundation


The ISO/IEC 20000 course is part of the Foundations for Professionals program.

There are several different ISO/IEC 20000 qualification schemes for individuals in existence.

Our qualifications are accredited by Loyalist Exams, through the TÜV SÜD scheme

ISO/IEC 27001 Foundation


This 2-day course is designed that candidates have sufficient knowledge of the contents and high-level requirements of the ISO/IEC 27001 standard and understand the foundation level how the standard operates in a typical organisation.

This is delivered on an on-demand basis and requires a minimum of 6 delegates to run.

Lean IT® Foundation

Lean IT™ Foundation: Using Lean Principles for Continual Service Improvement.

Based on the core principles of Lean, this course will help IT departments become customer and value-oriented, removing waste, inflexibility and variability. Lean IT™ departments and organisations benefit from increased customer value, eliminated waste, continual improvement and maintain value with less effort.

The APMG International Lean IT and Swirl Device logo is a trademark of The APM Group Limited. used under permission of The APM Group Limited. All rights reserved.

APMG International Lean IT is a trademark of The APM Group Limited, all rights reserved.

Lean IT™ is the next frontier in terms of the extension of Lean manufacturing and Lean services principles and applies Lean principles to the development and management of information technology (IT) products and services.

Lean IT™’s core concern is the elimination of waste, where waste is unnecessary work that adds no value to a product or service, but still adds time and effort. Its goal is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people.

Lean is a way of thinking and behaving. It revolves around the following key concepts:

    • Improving customer value
    • Continual improvement in small steps
    • Decreasing peaks and troughs in production
    • Reducing waste
    • Involving everybody
    • Developing people
    • Focusing on long-term goals

Lean IT™ focuses on improving IT people, IT processes and information technology to deliver more value to its customers. Lean IT™ has identified an abundance of waste across most business service “production lines”, including legacy infrastructure and fractured processes.

Service Integration and Management (SIAM)


Service integration and management (SIAM) is a set of management practices used in multi-service provider environments. SIAM helps customers to get the outcome they need and helps service providers deliver great service.

The SIAM 2 day Foundation course will give you the knowledge you need to work effectively in a SIAM environment, whether you are buying services, delivering services, or in a service integration role. You’ll learn about structures, challenges, the history of SIAM and more.

You will also gain a general understanding of SIAM structures and roadmap, roles and responsibilities, SIAM practices and processes and the challenges and risks that organisations face.